Privacy Policy
Effective Date: May 1, 2026
At Zain Hub, we value your privacy and are committed to protecting the personal information you share with us through our website, forms, and related communications.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your data.
1. Who We Are
Zain Hub is a business focused on digital transformation, AI-powered solutions, automation, and related technology services for businesses and organizations.
2. Information We Collect
We collect various types of information depending on how you interact with our website and services.
A) Information You Provide Directly
- Full name
- Email address
- Phone number
- Company name
- Job title
- Country or region
- Project details, business requirements, or inquiry content
- Any other information voluntarily submitted by the user
B) Information Collected Automatically
- IP address
- Browser type and version
- Device type
- Operating system
- Referring pages
- Website activity and interaction data
- Date and time of visits
- Cookies and similar technologies data
3. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to inquiries and requests
- Contact users regarding their interest in our services
- Understand business needs and project scope
- Prepare proposals, discussions, or service recommendations
- Improve the website, content, services, and user experience
- Maintain website security and prevent abuse or misuse
- Analyze traffic, engagement, and website performance
- Comply with legal or regulatory obligations where applicable
4. Legal Basis for Processing
Where required by applicable law, we process personal data based on one or more of the following legal bases:
- User consent
- Legitimate business interests
- Performance of pre-contractual steps or contractual obligations
- Compliance with legal obligations
5. How We Share Information
We do not sell personal information. We may share information only where reasonably necessary with trusted service providers, including:
- Hosting and infrastructure providers
- Analytics and performance monitoring providers
- CRM, email, or communication platform providers
- Professional advisors (legal, accounting, or compliance)
- Competent authorities where required by law
6. Data Retention
Personal information is retained only as long as reasonably necessary for business, legal, operational, compliance, dispute-resolution, or recordkeeping purposes. When data is no longer required, it is securely deleted or anonymized.
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no system or method of internet transmission is completely secure, and we cannot guarantee absolute security.
8. International Transfers
Depending on the service providers or platforms we use, your data may be processed or stored in locations outside your country of residence. Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable law.
9. Your Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Request restriction of certain processing activities
- Object to certain types of processing
- Withdraw consent where processing is based on consent
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies for core functionality, performance monitoring, analytics, and marketing or measurement purposes where applicable. For more details, please refer to our Cookie Policy.
11. Third-Party Links
Our website may contain links to external websites or third-party services. These are governed by their own privacy policies and practices. We are not responsible for the content or privacy practices of any external websites.
12. Children's Privacy
Our website and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from individuals under the age of 18.
13. Language and Interpretation
This Privacy Policy may be made available in multiple languages for convenience. In the event of any conflict, inconsistency, ambiguity, or difference in interpretation between the Arabic version and any translated version, the Arabic version shall prevail and be treated as the official controlling version.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or applicable laws. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
Email: info@zainhub.ae
Phone: +971 55 271 7727
Location: Dubai, United Arab Emirates